TERMS & CONDITIONS

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Welcome to BioTrack Mobile Express (hereinafter referred to as "BTME"). By accessing or using our website and services, you ("the Client") agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, you must not use our services.

1. Acceptance of Terms By using our services or reading to these Terms and Conditions, you affirm that you understand and accept these Terms.

2. Services Provided The services offered by BTME are intended solely for your personal use. BTME makes no representation, expressed or implied, that the results of the services provided will be useful for any purpose other than the specific service purchased.

3. No Guarantee of Results The designated laboratory partners do not guarantee the suitability of biological samples or photographs for the services performed, nor that the results will be conclusive. All biological samples and photographs submitted to the laboratory partners are irrevocably retained and will not be returned.

4. Use of Third Parties BTME reserves the right to utilize third-party services to perform any aspect of our services.

5. Service Methods BTME retains the discretion to choose methods and processes for performing our services that we deem appropriate.

6. Limitations of Liability BTME does not present results on behalf of ChoiceDNA or the designated laboratory partners; our role is limited to distributing DNA kits. Any issues, questions, or concerns about DNA kit results must be directed to the laboratories' designated websites.

7. Client Responsibilities All purchases made through BTME are the sole responsibility and liability of the client. The client acknowledges understanding and bearing this responsibility.

8. Result Interpretation For guidance on interpreting test results, you may contact ChoiceDNA or the designated laboratory partners directly.

9. Right to Refuse Service Laboratory partners reserves the right to refuse service and may decline to test any biological samples or photographs received at our discretion.

10. Payment Terms 10.1. Full payment or an agreed-upon deposit is required prior to the commencement of services. Payment methods accepted include valid credit/debit cards and prepaid cards. 

10.2. Personal checks are not accepted. Any personal checks sent to BTME will be destroyed immediately, and service will be put on hold until full payment has been made.

11. Pricing and Additional Payments

11.1. The prices listed on the BioTrack Mobile Express website for DNA testing kits represent the initial cost associated with the purchase of the kit and are subject to change.

11.2. Clients acknowledge that additional payments may be required after submitting biological samples to ChoiceDNA labs or the designated laboratory partners. These additional fees may arise from further processing, testing, or any other service-related expenses.

11.3. The Client agrees to be responsible for any additional costs and payment obligations related to the provision of results once the samples have been sent.

11.4. Clients will be notified of any additional charges before processing, and such fees must be paid in full before results can be released.

By proceeding with your purchase, you accept and agree to these pricing and payment terms

12. Changes to Terms BTME reserves the right to modify these Terms and Conditions  and private policies at any time without prior notice. The Client’s continued use of the services following any changes indicates acceptance of the new terms.

13. Governing Law These Terms and Conditions are governed by and construed in accordance with the laws of Georgia, in which BTME operates, without regard to its conflict of law principles.

14. Agreement By using BTME's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Thank you for choosing BioTrack Mobile Express.

15. Delivery and Theft Liability By agreeing to these terms and conditions, you acknowledge that upon delivery of your order from BioTrack Mobile Express, the risk of theft or loss transfers to you. In the event that the product is stolen following delivery, BioTrack Mobile Express shall not be held liable or responsible for any losses incurred. We strongly recommend that you take appropriate measures to secure your delivery upon receipt. You acknowledge that it is your responsibility to ensure the product is received and secured at the delivery location.